Responsible Gaming

Fond-du-Luth Casino is committed to offering a safe, fair, and responsible gaming environment for adults. Casino play should feel like entertainment - something you choose because it’s fun, not because you “need” a certain outcome.

This page shares practical ways to stay in control, signs that play may be getting out of balance, and the support options available if gambling stops feeling manageable. If you ever want help, reaching out early is a strength, not a setback.

What safer play really means (and what it doesn’t)

Safer play is about balance, awareness, and making informed choices before you start. It means setting boundaries you can live with, understanding that outcomes are unpredictable, and treating both wins and losses as part of paid entertainment.

Healthy gaming habits also look different from person to person. Your budget, mindset, schedule, and responsibilities should come first, and casino time should fit around your life, not compete with it.

How Fond-du-Luth Casino supports player protection

Player protection works best when information is clear and support is easy to access. Our approach is built around a few simple priorities:

We encourage informed decisions - that includes understanding game rules, knowing your own limits, and taking breaks when needed. We also aim to keep safer-play information visible, so it’s not buried when you’re trying to find it.

Fond-du-Luth Casino also ties many promotions to Players Club activity, kiosks, and ID verification (for example, voucher printing and redemption at the Épique Rewards counter). These routine checks help reinforce adult-only play and add structure around account and rewards activity.

Everyday habits that help you stay in control

A few small choices, made consistently, can make casino time feel more predictable and less stressful.

• Decide on a spending limit before you play, and keep it separate from essentials like rent, utilities, food, transportation, and medical costs.
• Set a time limit, too. A session can feel “short” until you look at the clock.
• Take breaks on purpose - even a five-minute reset helps you make clearer decisions.
• Avoid gambling when you’re upset, stressed, tired, or under the influence of alcohol or substances.
• Don’t chase losses. Trying to win back money quickly often leads to bigger losses and more pressure.
• Review your activity once in a while. Looking at your transaction history and play patterns can be eye-opening, especially during busy promotion periods.

If you enjoy using casino rewards, consider building limits first and letting rewards fit inside them - not the other way around.

Warning signs that play may be turning into a problem

Gambling issues don’t always show up as one dramatic moment. More often, the signs build gradually. Paying attention early can help you regain control sooner.

Common warning signs include:

• Spending more than you planned, or feeling unable to stop once you start
• Playing longer than intended, especially when it begins to cut into sleep or responsibilities
• Feeling pressure to keep playing to “get even”
• Hiding gambling from family or friends, or downplaying how often you play
• Feeling anxious, guilty, irritable, or restless about gambling
• Borrowing money, using credit, or missing payments to keep playing
• Thinking about gambling constantly, even when doing other things
• Letting gambling affect work, relationships, mood, or mental health

If any of these feel familiar, you’re not alone, and support is available. Taking a break and talking to someone can help.

Account tools that can help you set boundaries

Different players need different guardrails. When available, account controls and limit-setting tools can help turn a good intention (“I’ll stop after this”) into a practical plan.

Depending on the account options and channel you’re using, safer-play tools may include:

• Spending limits: A cap on how much you can add to your account or spend during a set period.
• Loss or wager limits: Boundaries that help restrict how much you can risk in a day, week, or month.
• Session time limits and reminders: Prompts that help you keep track of how long you’ve been playing.
• Cooling-off features: A way to pause play for a set period, giving you time to reset.
• Transaction and activity history: A record you can review to understand patterns and stick to your plan.
• Temporary suspension options: A longer pause if you need more than a brief break.

If you can’t find a tool you’re looking for, contact our support team and ask what options are currently available for your account.

Time-out and self-exclusion: taking a break on your terms

Sometimes the best choice is stepping away completely for a while. A short time-out is typically used when you want a defined break - for example, a day, a week, or longer - to cool off and return with a clearer head.

Self-exclusion is a stronger step for people who feel they shouldn’t be gambling right now. It’s intended for longer periods and is designed to block access rather than rely on willpower in the moment.

If you’re unsure which option fits, start with the one that gives you real relief. It’s always okay to ask for help deciding.

Adults only: age restrictions and preventing underage play

Fond-du-Luth Casino is for adults only, and underage gambling is not permitted. The minimum age to gamble is 18. Alcohol consumption in the gaming area requires you to be 21.

Age and identity checks may be required for membership, promotional claims, and other account-related activity. Parents and guardians should also keep devices, logins, and payment methods private so minors can’t access casino accounts or place play.

Getting support when gambling stops feeling manageable

If gambling is no longer enjoyable, feels stressful, or is affecting your finances, relationships, work, or mental health, reaching out can make a real difference.

Start with the step that feels doable:

• Use limit-setting or break tools (time-out or self-exclusion) if you need immediate distance.
• Talk to someone you trust - a friend, family member, counselor, or healthcare professional.
• Contact our team if you need help understanding your options or locating the right account controls.

You can reach our support team at support@fondduluth.com.

Finding help beyond the casino

Ongoing support often works best with qualified, independent help. If you’d like to speak with someone trained in problem gambling support, consider contacting a licensed local counselor or a national responsible gambling organization in the United States. Many services offer confidential support for individuals and families, and they can help with planning, financial stress, and emotional well-being.

If you ever feel in immediate danger or fear self-harm, contact local emergency services right away.

Your part and our part in safer play

We can provide information, limit-setting options, and ways to take breaks, but the tools only work when they’re used honestly and consistently. Checking in with yourself, setting boundaries before you play, and acting early when something feels off are powerful steps.

Our job is to keep support visible, treat concerns seriously, and help you use the protections available - without judgment.

Gambling should stay in the “entertainment” lane. If it starts to feel like pressure, a solution to money problems, or something you can’t switch off, take a pause and reach out. The earlier you use support tools, the easier it usually is to get back to a healthier balance.